1. What is Beambox?
Beambox is the smartest desktop laser cutter & engraver made for your ideas. Equipped with the powerful CO2 laser, Beambox can cut and engrave on organic materials and even engrave on selected metal. With its revolutionary design and intuitive user interface, you’re just steps away from the fun of making amazing things.
2. What is the difference between Beambox Compact and Beambox Pro?
The biggest difference is the laser. Beambox uses a 40-watt laser and can cut up to 10mm, while Beambox Pro uses a 50-watt laser and cuts up to 12mm. The size of Beambox Pro is relatively bigger.
3. Will Beambox be difficult to set-up?
Beambox supports files that you’re familiar with, such as JPG, PNG, SVG, DXF, AI and PDF, and our software is very easy to use, with the tutorial provided, you will be making things in no time!
4. I’m new to all this, what if I have some questions?
You can easily find answers to the most common questions on our Help Center, which we update regularly. You can also contact our customer support online and our support team will be more than happy to help you.
5. What is the warranty?
We provide a 12 month warranty for Beambox, and 3 month for the laser tube. If you’ve encountered an issue, please contact our technical staff, and our staff will determine the suitable fix. Parts and tutorials will be provided if needed, shipping will be charged.